Build and run delivery platforms that don't announce themselves.

City2Net Solutions designs and stabilizes enterprise delivery estates—Citrix, NetScaler, Epic EHR security operations, AI agent workflows, and the automation pipelines in between. We also architect AI infrastructure for organizations that need agentic systems operating safely and observably at scale.

Platforms 22k+ clinicians supported

Citrix & NetScaler estates spanning four hospital networks and national banking operations.

Resilience 99.987% uptime

Runbooks paired with NetScaler analytics and synthetic probes keep change windows predictable.

Velocity 4.6x faster cutovers

Automation-first playbooks reduce maintenance windows from four hours to 50 minutes with rehearsed rollback.

Capabilities

Enterprise infrastructure, healthcare IT, AI architecture, and automation without the noise.

Specialized services for mission-critical platforms where compliance, continuity, and clarity come first.

Citrix & NetScaler

Delivery platform modernization

Architecture, migrations, and performance tuning for large Citrix estates with heavy regulatory oversight.

  • StoreFront, WEM, and provisioning refreshes
  • NetScaler content switching, security hardening
  • End-to-end runbook + rollback documentation
Automation

Infrastructure-as-code & runbook engineering

Scripted change control, Azure automation, GitHub Actions, and API integrations that keep teams focused.

  • PowerShell, Python, and Terraform pipelines
  • Self-service tooling with approval workflows
  • Event-driven alerting with human-in-the-loop
Hybrid Cloud

Azure landing zones & disaster recovery

Hybrid reference architectures that extend on-prem estates to Azure with compliant DR and identity patterns.

  • Network and identity integration (AD, AAD, ADFS)
  • Policy-driven governance and cost controls
  • Recovery runbooks, tabletop testing, and reporting
Epic and Healthcare IT
Epic & Healthcare IT

Epic security, identity & access management

Specialized EHR security operations with a focus on role-based access control, provider access management, and workflow-driven optimization.

  • Epic user provisioning and deprovisioning
  • EMP and SER record support
  • Provider access management and access troubleshooting
  • Template and role build support
  • RBAC analysis, security validation, and documentation
  • Process improvement and access automation
AI Agent Architecture
AI Infrastructure

AI agent architecture & governance

Design, deploy, and operate multi-agent AI systems that work safely and measurably in enterprise environments.

  • Multi-agent workforce architecture and container orchestration
  • Model tiering, cost governance, and API key management
  • Safety guardrails, telemetry, and operational runbooks
  • Integration with existing infrastructure and messaging platforms
Selected Work

Reference engagements that show what "steady" feels like.

NetScaler content switch overhaul → 0 production outages

Rebuilt a multi-tenant NetScaler fabric for a regional health system, consolidating 42 content switches and introducing declarative configuration management. Change windows dropped from four hours to sixty minutes with full rollback automation.

Epic security operations for multi-facility health system

Delivered Epic user provisioning, deprovisioning, and RBAC analysis across multiple hospital facilities. Reduced manual access requests through workflow automation, strengthened role-based controls, and supported timely clinical and non-clinical user onboarding with full audit documentation.

Financial services Citrix stabilization

Instrumented login telemetry, redesigned NetScaler auth flows, and reduced session disruptions by 87% for 9,000 wealth-management advisors.

AI agent workforce for professional services firm

Architected a multi-agent AI system with isolated containers, model tiering (Opus/Sonnet/Haiku), Telegram integration, governance guardrails, and per-agent cost tracking for a boutique professional services firm.

Automation as force multiplier

Delivered self-service certificate renewals, DNS automation, and GitOps release flows powering 120+ subdomains with provable change history.

How We Work

Execution that favours reversible decisions, transparent telemetry, and thorough documentation.

01 Spec before scripts

Every engagement starts with an execution spec—scope, dependencies, rollback plan, and success signals—signed before configuration changes begin.

02 Rehearse the cutover

Infrastructure changes are rehearsed in lab or staging with synthetic load, ensuring production change windows are predictable and observable.

03 Document the outcome

Runbooks, architecture diagrams, and metrics snapshots ship alongside every deliverable so operations teams inherit clarity, not mystery.

04 Coach your staff

We embed with your engineering and operations teams, transfer knowledge, and leave behind automation that fits your approval patterns.

Voice of the customer

"When incidents spike, we're the first call."

"City2Net rebuilt our Citrix environment during peak open-enrollment season. Ticket volume dropped 82% and every change had rehearsed rollback. The engineering logs they left are clearer than what we get from many internal teams."
Director of End-User Computing, Fortune 500 health insurance provider (confidential)
"They treat automation like a product—versioned, observable, and reversible. We review pull requests, see every change, and can onboard new engineers without tribal knowledge."
Lead Infrastructure Architect, national financial services firm (confidential)
"City2Net designed an AI agent infrastructure that gave us four specialized AI personas operating as a cohesive team. The governance framework they put in place means we understand exactly what each agent is doing and what it's costing us."
Chief Operating Officer, boutique professional services firm (confidential)
Our Team

Senior engineers with deep domain expertise

City2Net's team brings together specialists in enterprise delivery platforms, Epic EHR security operations, AI agent architecture, hybrid cloud, and infrastructure automation—backgrounds built across healthcare, finance, and government-regulated environments.

Core capabilities

Epic security and identity access management, Citrix Virtual Apps & Desktops, NetScaler ADC, multi-agent AI architecture, Microsoft hybrid identity, automation platforms, observability design, and operational playbooks.

What clients rely on
  • Precise change planning with reversible steps
  • Hands-on execution with senior engineers
  • Clear, timely communication throughout every engagement

Senior access, every engagement

You work directly with experienced engineers—no handoffs to junior teams, no unexplained delays. We plug into your existing collaboration stack and keep decision-makers informed at every milestone.

Start the conversation

Tell us about the environment you need stabilized.

Send a brief on the systems in play, timeline pressures, and the failure modes keeping you up at night. We'll return with next steps and whether City2Net is the right fit.

Email contact@city2net.com

Send operational context, logs, or documentation—we operate securely and respond quickly.

Response time

All inquiries reviewed by a senior engineer within one business day. Urgent escalations welcome via email.

Every submission reviewed by a senior member of our team. No automated responses or data sharing without consent.